All our products are compliant under the 2018 Agricultural Improvement Act known as the U.S. Farm Bill. We do not represent our products to be anything except what they are; industrial hemp.
You may cancel any order free of charge if it is before 11:59pm Eastern Time the day that you order. After this time we have a $5 cancellation fee to offset shipping label fees and processing fees that we incur. After your order has shipped there is no cancellation allowed.
Refunds are only available for products that are still in the outer vacuum seal packaging. If you open the outer vacuum seal due to the nature of the product we can not accept a refund. No exchanges are allowed. You must let us know within 7 days if there is a problem with your order!
By purchasing you agree to not misrepresent any product in any way.
We don’t offer refunds on shipments that are marked as “delivered” by the mail carrier. If this has happened to you please refer to this link to file a missing mail claim with USPS. https://www.usps.com/help/missing-mail.htm
We offer shipping insurance and protection through Route. You are automatically opted into accepting this service. By clicking to unselect this service you are accepting at your own risk any problems due to shipping or damage to your product or package.
Orders shipping outside of the United States are subject to customs. If an order doesn’t pass through customs or is “stuck” in customs it is the responsibility of the customer to get the packaged released. We take no responsibility for international orders after they have shipped and left our local postal carrier. The reason for this is that we have limited information on these international orders. They are solely at your own risk.
The statements regarding this product have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease.
Industrial hemp is not marijuana.